Client Support

For our current clients, HETA Bulgaria provides assistance and expertise. In particular, we offer the following services:

Review of the Amount and Composition of Debt: Our personnel remains at our clients' disposal at all times and duly provides information to them regarding outstanding debts. Upon a client’s request, we can facilitate a written report about the amount of debt, as well as debt composition.

Procedure for Authorization of Encumbrance Termination: Following the repayment of debt, our personnel conducts all necessary verifications and prepares documents for the authorization of encumbrance termination. This subsequently enables clients to carry out encumbrance termination with the competent authorities.

Registration and Re-registration of Vehicles: In cases of financial leasing, our personnel will carry out all required verifications and prepare documents that enable our clients to extend registration or re-register their vehicle(s) in a timely manner with the competent authorities (in the case of fully paid and closed contracts).

Prepayment of Debt: Following a client’s request for an early termination of contract, our personnel will proceed with all necessary verifications and preparation of the documents that will enable a client to proceed with the early repayment and termination of contract, as well as release of collateral as soon as possible. 

Out of Court Settlement: In order to avoid lengthy and costly court procedures, we offer our clients the possibility of debt repayment via out of court settlement. 

Different Modalities for Repayment of Debt: We offer our clients the possibility of settlements and mutually agreed repayment of debt. Our personnel will do its utmost to assist our clients in the repayment of their debts in accordance with their abilities. 

Free Advertising of Ready to Sale Property on our Website: A highly specialized and professional team is at our clients' disposal free of charge that will, in cooperation with internet advertisers, create and post advertisements for respective property in line with the highest advertising standards.

Sale of Claims: We offer sale of claims to investors and to specialized agencies, either as individual receivables or as portfolios.